1. Information We Collect
1.1 Information You Provide
When you create an account or use our services, we collect information you provide directly, including:
- Account information: Name, email address, password, and user type (Professional or Client)
- Profile information: Phone number, business name, location, title, handicap, and golf goals
- Payment information: Billing details processed through our third-party payment providers (Stripe and Square). We do not store your full credit card number.
- Content: Swing videos, lesson notes, messages, and emails you create or upload
- Communications: Messages you send through the platform and emails sent to clients
1.2 Information Collected Automatically
When you use our platform, we automatically collect:
- Usage data: Pages visited, features used, and actions taken
- Device information: Browser type, operating system, and device type
- Log data: IP address, access times, and referring URLs
- Location data: General location based on IP address (used for weather features)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform and services
- Process transactions and send related information (confirmations, invoices, payment reminders)
- Facilitate communication between Professionals and their Clients
- Send appointment reminders and notifications you have opted into
- Provide weather forecasts and dashboard features
- Generate analytics and reports for Professional accounts (e.g., revenue trends, client activity)
- Respond to support requests and communicate with you about your account
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
3.1 Between Professionals and Clients
When a Client is associated with a Professional, relevant information is shared between them to facilitate the teaching relationship. This includes appointment details, lesson notes, videos, and messages.
3.2 Service Providers
We share information with third-party service providers who help us operate the platform:
- Supabase: Database hosting and authentication
- Stripe and Square: Payment processing
- Resend: Transactional email delivery
- Amazon Web Services (AWS): Video file storage
- Vercel: Application hosting
3.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
3.4 Business Transfers
If Profect Golf is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Storage and Security
4.1 Storage
Your data is stored on secure servers provided by Supabase (PostgreSQL database) and AWS (video files). Data is stored in the United States.
4.2 Security Measures
We implement security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL)
- Row Level Security (RLS) policies on all database tables
- Authentication via Supabase Auth with secure session management
- Service-role access controls for sensitive operations
- Regular security reviews of access policies
While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
4.3 Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).
5. Cookies and Tracking
We use cookies and similar technologies to:
- Essential cookies: Maintain your authentication session and remember your preferences (e.g., dark mode)
- Functional cookies: Store local settings and improve your experience
We do not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings, but disabling essential cookies may prevent you from using certain features.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Export: Download your data in a portable format (available in Client Settings > Privacy)
- Correction: Update or correct inaccurate information through your account settings
- Deletion: Request deletion of your account and personal data (available in Client Settings > Privacy)
- Notification preferences: Control which notifications you receive (available in Settings > Notifications)
To exercise any of these rights, you can use the built-in tools in your account settings or contact us at profectgolfsupport@gmail.com.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us at profectgolfsupport@gmail.com.
8. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies. We encourage you to review their policies:
- Supabase: Authentication and database services
- Stripe: Subscription payment processing
- Square: Client payment processing and gift certificate payments
- Resend: Email delivery services
- AWS S3: Video file storage
- Google OAuth: Optional sign-in method
We are not responsible for the privacy practices of third-party services. Your interactions with these services are governed by their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you via email or through the platform
Your continued use of the platform after changes become effective constitutes acceptance of the revised policy. We encourage you to review this page periodically.